Steps to File a Complaint

Howard University School of Law seeks to maintain a conducive learning environment. If you feel that goal has been missed, please click the following link to file a complaint.

Student Complaint Policy Pursuant to ABA Standard 510

  1. Any student with a complaint or concern, that implicates one or more of the Standards for Approval of Law Schools, should bring the complaint or concern to the attention of the Associate Dean of Student Affairs and Admissions.
  2. The Student Complaint Form, located in Appendix N, must be completed to initiate a complaint for investigation.
  3. If the complaint concerns the actions or behavior of the Associate Dean of Student Affairs and Admissions, then the matter will be brought to the attention of the Associate Dean of Academic Affairs.
  4. If the complaint is to be filed with the Associate Dean of Academic Affairs then the responses, set forth below, will be provided by the Associate Dean of Academic Affairs.
  5. Upon receipt of a formal complaint, the Associate Dean of Student Affairs and Admissions shall contact the student who filed the complaint, and the Associate Dean shall initiate an investigation.
  6. For the purposes of this Policy, the “initiation of an investigation” may include directing the student’s complaint to an existing Law School or University complaint or grievance procedure.
  7. If the complaint is re-directed, the student’s completion of the form located in Appendix N shall suffice to initiate the student’s complaint or grievance under such existing Law School or University complaint or grievance procedure.
  8. If there is an existing complaint or grievance procedure, and such procedure contains a provision for the appeal of the student’s complaint or grievance, that appeal, if any, shall apply to a complaint or grievance initiated under this Policy.
  9. This Policy, however, shall not create any new complaint or grievance procedure; nor shall this Policy add to, delete, or modify any existing Law School or University complaint or grievance procedure.
  10. The Associate Dean of Student Affairs and Admissions shall provide a written response to the complaint within 30 days, unless notice of a need for additional time is provided to the student. K. If the Associate Dean finds that the complaint or grievance is covered by an existing Law School or University complaint or grievance procedure, the written response to the student will be in accordance with the procedures of that existing complaint or grievance procedure.
  11. The Associate Dean’s response to a complaint or grievance filed pursuant to this Policy shall, in any case, inform the student of the next step(s) in the process to resolve the complaint or grievance. In addition, the written response shall convey the relevant facts and circumstances discovered thus far during the investigation.
  12. In no case shall a complaint or grievance be deemed untimely because the complaint or grievance was initiated by the student pursuant to this Policy rather than through an existing Law School or University complaint or grievance procedure.